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Free shipping on all orders $50 & above

Standard Shipping Information:
To make sure you receive the fewest shipments possible, we'll do our best to ship everything to you at once. If we need to send you more than one shipment, we'll only charge you once for the charges that apply to the total value of your order.

We've designed our Return Policy to be risk-free and hassle-free. We provide a pre-paid shipping label for FREE returns. Or, if you need an exchange, we'll send it to you FREE of shipping charges. See details:

Below is a chart that lists all the shipping costs for orders placed with fullmoongifts.com.
We use FedEx for Continental USA (Lower 48 states only)
Price Range Ground Service (5 - 8) Business Days
$0-$24.99 $4.9
$25-$49.99 $5.75
$50.00+ FREE

 

Below is a chart that lists all the expedite shipping costs for orders placed with fullmoongifts.com.
FedEx for Continental USA (Lower 48 states only)
Weight Range (LB) 2 Day Air Next Model Day Air
1 lb - 3 lbs $20 $75
3 lbs - 7 lbs $30 $85
7 lbs - 10 lbs $40 $100
10 lbs - 14 lbs $50 $115
14 lbs - 18 lbs $60 $125
above 18 lbs N/A N/A
** We do not offer expediate shipping options for weight range above 18 lbs.

Should an item be delayed, you will be notified immediately following your order, by e-mail, or by a return phone call.


Delivery Options:
We offer the following convenient delivery options:
Standard Ground Shipping within 5-8 business days.
Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 4-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

2-Day
Most items may be shipped to the 48 contiguous United States via 2-Day service. You can expect your order to arrive within 2 full business days when placed by 10:00 a.m. CENTRAL Monday-Friday, excluding federal holidays within the United States.

Overnight
Most items may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive within 1 full business day when placed by 10:00 a.m. CENTRAL Monday-Friday, excluding federal holidays within the United States.



Time:
We aim to dispatch your order(s) within 48 hours and at the most your order should reach you within 5-8 days if shipped using regular ground shipment option. Occasionally at busy times this may take a little longer. You will be notified by email if it is anticipated that delivery will take longer than our stated time. 

Delivery Time for (Standard Ground Shipping):
For USA ( contiguous) : 5-8 Working days

Shipping Times and General Information
Before we can ship, we process your order to verify availability of your product(s), shipping selections and credit card information. We will process your order within 1-2 business days and contact you if necessary. Your credit card will not be charged until your order ships.

How fast you receive your order also depends on the shipping method you choose during the order process. We offer a variety of shipping services from standard Ground Shipping to Next Model Day Air. All shipments of orders received on weekends go out starting on Monday, including priority shipments. All shipping time estimates are in business days. Ground Shipping is estimated to be 2-7 business days depending on your location.

Actual shipping times vary by your location, product and method. Most items ship from our warehouse in Houston, TX. Some items will ship directly from the manufacturer and that can take a while longer. In that case, we will email you with an update on the status of your order.

If the item you order is out of stock or will be delayed, we will email you with an update on the status of your order. Additionally, if you have requested Next Model Day Air or 2nd Day Air, we will inform you of the delay and wait for your approval to proceed. If you wish to change your method of shipping, we can do so at your request and adjust your shipping rate accordingly. WE WILL NOT PROCEED WITH THE ORDER WITHOUT YOUR APPROVAL.

If you order more than one items and we do not have all items available in stock, we will send them separately at no extra cost to you.

 

- We ship only to Continental USA via FedEx.

- No weekend delivery.

Alaska, Hawaii.
We do not ship to Alaska, Hawaii.


In case of very heavy items:
If an item is particularly heavy or of an irregular shape we will use contracted carriers. Please note that a signature will be required. Should you be out at the time of delivery a card should be left for you to advise that an attempted delivery was made and for you to contact the appropriate depot to rearrange.


All of the expected shipping date. We suggest you order early to avoid possible delays. We apologize for any inconvenience this may cause.

 

Shipping & Handling Top Questions:



Top FAQs about Shipping & Handling:

How will we ship your order?
We ship through FedEx Ground.

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Shipping Days & Order processing time:
  We ship FedEx every business day.
We do not ship on Saturday or Sunday.


Order processing time for Priority Mail:
We usually ship Next Model business day of the payment of a particular order. However certain order take 1 day additional processing time. So, please allow 1 - 2 business days for order processing.

Order processing time for Express Mail:
If payment is received before 1300 hours (PST) orders are shipped same day else order will be shipped Next Model day. Express mail orders are shipped 7 days a week with tracking number.

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What are the charges and shipping company for lower 48 states?
  Please see Standard Shipping Cost Chart given above. These orders will be sent with FedEx Ground mail with tracking facility.

(This method of shipping does not apply to shipping addresses consisting of PO Boxes, Alaska, Hawaii, P.R or have APO.)

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What are the charges and shipper for address with PO Box?
  We do not ship to P.O. Box addresses.

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What are the charges and shipper for address Alaska, Hawaii, P.R. or have an APO?
  We do not ship to P.O. Box addresses.

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What is included in the shipping & handling charges?
?
  Shipping & Handling charges includes:
Packing materials (boxes, tapes, adhesives, stickers, wraps, etc)
Order processing and handling charges
Shipping company charges


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How will it ship?

We ship through FedEx Ground.

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How much will it cost?

Delivery Charges: Examples of estimated delivery charges in U.S. Dollars:

Below is a chart that lists all the shipping costs for orders placed with fullmoongifts.com.
We use FedEx for Continental USA (Lower 48 states only)
Price Range Ground Service (5 - 8) Business Days
$0-$24.99 $4.9
$25-$49.99 $5.75
$50.00+ FREE


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Multiple items shipping and handling charges?
If you are purchasing multiple items from us, the items can be combined into one shipment. To have us combine the items into one shipment, you must submit a SINGLE payment for all items. In a case of a multiple item purchase, the following shipping and handling rates will apply for USA destinations only:

- Orders totaling $0 to $24.99 incur a $4.5 charge
- Orders totaling $25 to $49.99 incur a $5.75 charge
- Orders totaling above $50 incur no shipping charges.



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Shipping Days?
We ship FedEx every business day. We do not ship on Saturday or Sunday. For additional costs we can ship: UPS Next Model day air, 2nd day air, 3 day select. These rates are much higher than standard ground UPS.

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Where can we send it?

.  FullMoonGifts.com ships to only Continental USA.
.  For a list of countries we don't ship to, please see the bottom of this page.


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How will it ship?

.  FedEx Ground.
.  A street address is required for delivery.
.  You can expect delivery within 1 weeks of the shipping date.
Delivery Charge Quote
For an exact delivery charge quote in U.S. dollars, email us at ask@fullmoongifts.com with the item number of the merchandise you wish to purchase. We'll get back to you promptly.

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How will you contact me regarding my order?
Immediately after you place an online order we'll send an automatically generated acknowledgement.

You will receive confirmation of shipment within 1-2 business days, or be notified of any delay at that time. Availability of items is subject to stock on hand and/or availability of items from manufacturers. Credit card transactions are subject to verification by issuing bank


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Still have Questions?

Call us at 1-713-266-2111, visit our Contact Us page, or send email to us at cs@fullmoongifts.com
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